2025 Santam Specialist Barometer Launch
The 2025 Santam Specialist Barometer marks the official launch of Santam Specialists, a new chapter in how we see, interpret, and respond to risk. Step inside a curated world of risk, where each chart is a canvas, each trend a brushstroke.
Join us as we transform data into design and insight into installation. Against the backdrop of The Galleria, we explore the art of interpretation: how specialists interpret complexity and frame the unseen. This is not just a report. It's an exhibition of the world we insure.
What to expect:
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An Opening Address by Gareth Beaver, setting the tone for a bold, multidimensional approach to specialist insurance.
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The Santam Executive Panel unpacks strategy, brand evolution, and positioning with Alicia Narainsamy and the leadership team.
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Immersive Breakaway Sessions across nine specialist disciplines, from marine and mobility to professional indemnity, each one styled as a gallery piece on the evolving risk landscape.
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Curated Installations and Walkthroughs, where Barometer data is brought to life through interactive design, visual storytelling, and artistic framing.
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The Barometer Reveal, a keynote session showcasing the insights, signals, and systemic shifts shaping the year ahead.
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Networking and Curated Conversations in a gallery-inspired setting designed for reflection, dialogue, and deeper engagement with Santam experts.
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Art-inspired Hospitality, including café-style breaks, sensory details, and a studio lounge lunch — all designed to blend the analytical with the atmospheric.
2025
22 October
08:30 - 16:00
The Galleria - Conference & Events Venue
10 Eastern Service Rd, Eastgate, Sandton
to RSVP and advise on any dietary requirements.
We look forward to seeing you there!
Santam is an authorised financial services provider (FSP 3416),
a licensed non-life insurer and controlling company for its group companies.
Welcome to Canvasing Risk: The Specialist Way
On 22 October, the gallery becomes a stage — where data meets design, and underwriting becomes an act of interpretation. The agenda features a curated mix of shared and parallel sessions: some where all brokers gather together, and others where you’ll select from a series of focused breakaways. Whether you spend more time in the main plenary or in intimate, themed sessions, each moment invites you to engage with risk as both science and art. Make your selections wisely. The canvas is yours to shape.
22nd October 2025
Registration
08:30 – 09:00
Arrival, Registration, Coffee & Snacks
Instruction: All brokers to attend.
Opening The Gallery
09:00 – 09:30
A warm welcome from the CEO of Santam Specialist Solutions. Gareth sets the tone for a day where risk takes centre stage as both science and art.
Delivered by: Gareth Beaver, CEO of Santam
Instruction: All brokers attend.
Structures and Strokes
09:30 – 10:15
Positioning to Brokers, this panel brings together Santam’s Specialist Executive Team for a deep dive into the brand positioning as well as the SSS Strategy.
Delivered by: Alicia, Manisha, Curt and Daniel.
Instruction: All brokers attend.
Changeover and Gallery Walkabout
10:15 – 10:30
Take a moment to transition between sessions and explore curated installations throughout the space. Don’t miss the Interactive Dome Showcase, an immersive look at Agriculture, Crop, and Aviation risks, where natural elements and specialist insurance meet face-to-face.
Instruction: All brokers attend.
Framing Session One
10:30 – 11:15
Begin to frame your approach. Choose from parallel sessions tailored to different corners of the risk canvas.
Instruction: Once at the event, make sure to attend one of the three breakaways below for session one.
Breakaway 1 (Main Plenary)
Contours of Consequence | Liability
When professional responsibility meets public expectation. Explore liability trends in a world of increasing claims severity and complexity.
Speaker: Miguel Malaj | Jonathan Kaiser
Breakaway 2
The Emerging Form | SMME
Every masterpiece begins as a sketch, evolving, adapting, taking shape in response to its environment. South Africa’s SMME sector is no different. In this session, we explore how specialist insurance is moving beyond rigid templates toward more agile, fit-for-purpose cover. From micro-enterprises to scaling startups, we unpack how brokers can co-create with clients, offering protection that’s as dynamic and entrepreneurial as the businesses themselves. What does it take to underwrite growth in progress, before the picture is complete?
Speaker: Londani Zulu | Macinee Moodley
Breakaway 3
Fine Lines, Sharp Edges | MARINE
In the world of marine insurance, risk is a moving artwork, intricate, volatile, and constantly redrawn by global forces. From cargo congestion to port vulnerabilities, cyber intrusions to unpredictable waters, precision matters, but certainty is rare. This session explores how specialist marine underwriters trace the fine lines of responsibility across oceans of risk, interpreting threats with the nuance of a seasoned artist. How do you insure clarity when the canvas keeps shifting?
Speaker: Kennedy Ntenjwa
Session Changeover
11:15 – 11:20
Instruction: All Brokers attend.
Framing Session 2
11:20 – 12:05
Choose your next brushstroke: from the structures we rely on, to the systems that move us, to the decisions that define leadership, this session sharpens the detail of risk in motion, risk embedded, and risk assumed.
Instruction: Once at the event, make sure to attend one of the two breakaways below for session two.
Breakaway 1
Engineering the Everyday | Engineering
Some risks are hidden in plain sight, embedded in the bridges we cross, the water we drink, the power we use. This session examines the artistry behind engineering insurance: protecting the built environment as it ages, adapts, and expands. How do you underwrite the world we move through without noticing, until it breaks?
Speaker: Mark Barrow | Yatinne Ramdin
Breakaway 2
Mobility In Motion | Mobility
Mobility is moving faster than ever, and so is the risk. From connected cars and telematics to fraud detection and EV underwriting, technology is transforming how we navigate, insure, and interpret movement. This session explores how specialist motor is adapting its palette to paint a more responsive, intelligent picture of risk on the road. How do we keep pace with a landscape that never stands still?
Speaker: Mpho Chokwe | Natalie Mpele
Session Changeover
12:05 – 12:10
Instruction: All Brokers attend.
Framing Session 3
11:20 – 12:05
Each session in this window sharpens a different line of the risk canvas, from the weight of physical place to the volatility of human movement to the ethical edge of expertise.
Instruction: Once at the event, make sure to attend one of the three breakaways below for session one.
Breakaway 1
The Gravity of Place | Property
Flood plains, power surges, and infrastructure decay. How do we underwrite property in a context where geography and weather reshape the risk equation?
When the ground moves beneath us, literally and metaphorically, how do we redraw the lines of protection?
Speaker: Chris Potter
Breakaway 2
Risk in Transit | Travel and Accident and Health
In motion, we are exposed. Whether crossing borders or commuting through crisis, personal risk accelerates with movement. From rising geopolitical instability to post-pandemic unpredictability, this session examines how travel, accident, and health cover must evolve, protecting people in an era where turbulence is the norm. When mobility meets volatility, what does meaningful protection look like?
Speaker: Pierre Lombard | Noel Joseph
Breakaway 3
Fine lines and sharp edges | Professional Indemnity
When your work is precision, even the smallest misstep can cut deep. In a world of increasing complexity, legal, ethical, and systemic, the margin for error narrows. This session unpacks the shifting landscape of professional indemnity: where duty of care meets rising exposure, and where specialists must navigate blame, liability, and trust in a fault-finding age. What does it mean to insure expertise, when every line drawn has consequences?
Speaker: Anton Meyer | Dasran Padayachee
Networking, Coffee, Tea and Lunch
12:50 – 13:25
Instruction: All Brokers attend.
The Centre Piece Keynote
13:30 – 14:30
The official unveiling of the 2024/25 Santam Specialist Solutions Barometer. What’s shifting across personal, commercial and systemic risk, and how do we respond creatively and intelligently?
Speaker: Pepe Marais
Instruction: All brokers attend.
Lunch and Networking
14:35 – 15:35
Instruction: All brokers attend.
Note: The event concludes at 16:00.
At any stage until the start of the event, shout you wish to opt-out, please send an email to ssscomms@santam.co.za
Join us. Let’s unpack tomorrow’s headlines, together.